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  3. Stratusphere FIT/UX

Stratusphere FIT/UX

  • My XenApp server reports are missing many user's processes. Incomplete processes reports from XenApp.
    Last Updated: 2025-05-21 16:00:34 UTC
  • Running Stratusphere Update returns: [Errno 4] IOError: <urlopen error (-2, 'Name or service not known')> Trying other mirror.
    Last Updated: 2025-05-21 16:00:14 UTC
  • Event Type "CID" - "Failed to decode request from <Server IP>
    Last Updated: 2025-05-21 15:59:52 UTC
  • What is the cert.txt file sent back from my hub?
    Last Updated: 2025-05-21 15:59:22 UTC
  • How To Enable Debug Logging For The CID Key Agent (Connector ID Key)
    Last Updated: 2026-03-12 16:02:22 UTC
  • Where are all the Stratusphere Connector ID settings are stored on the system?
    Last Updated: 2025-05-21 15:58:54 UTC
  • My Stratusphere does not receive the data from systems where Connector ID is installed.
    Last Updated: 2025-05-21 15:58:22 UTC
  • Stratusphere Hub standalone stops working after upgrading to 5.5
    Last Updated: 2025-05-21 15:58:02 UTC
  • What command line options are available to me during manual connector id install?
    Last Updated: 2025-05-21 15:57:43 UTC
  • Upgrade Stratusphere appliances online (version 5.0 or above)
    Last Updated: 2025-05-21 15:57:20 UTC
  • Can I give other users the right to create reports without granting them admin rights?
    Last Updated: 2025-05-21 15:56:49 UTC
  • How do I Remotely Access Stratusphere Appliance Console?
    Last Updated: 2025-10-29 21:08:47 UTC
  • "Failed to Generate Report" error when generating reports in Stratusphere
    Last Updated: 2025-05-21 15:56:21 UTC
  • Seeing spikes of CPU usage in vSphere Performance monitor that coincides with the Connector ID key call back time
    Last Updated: 2025-05-21 15:56:05 UTC
  • Event log shows "ignoring invalid report" and CID gets WMI initialization error
    Last Updated: 2025-05-21 15:55:41 UTC
  • How do I import machine groups from a file/script
    Last Updated: 2025-05-21 15:55:04 UTC
  • How do you install the connector ID using PSTOOLS?
    Last Updated: 2025-05-21 15:54:39 UTC
  • Unknown station at IP address 127.0.0.1 attempted to send data
    Last Updated: 2025-05-21 15:54:21 UTC
  • DHCP not configured XEN | Unable to complete configuration of Stratusphere hub
    Last Updated: 2025-05-21 15:53:58 UTC
  • Inability to Alt-F2 to console on Hub on Xen
    Last Updated: 2025-05-21 15:53:37 UTC
  • How do you delete data within Stratusphere?
    Last Updated: 2025-05-21 15:53:14 UTC
  • What ports does Stratusphere™ use?
    Last Updated: 2025-05-21 15:52:21 UTC
  • In some cases after turning on UDP for connector id’s this will break DNS resolution
    Last Updated: 2025-05-21 15:52:03 UTC
  • On XenApp the connector id (tntgrd.exe) seem to be taking an inordinate amount of CPU resources consistently
    Last Updated: 2025-05-21 15:49:51 UTC
  • Data is missing or metrics are shown blank in the Stratusphere console on the Inspector page. Some graphical data may be shown, but machine drill down may be unavailable.
    Last Updated: 2025-05-21 15:50:11 UTC
  • Can't update database appliance because there is proxy on the network.
    Last Updated: 2025-05-21 15:50:30 UTC
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