Summary
Webui receives a 404 error.
These are the errors in smx logs:, SSL error connecting to the DB:
Possible Resolution:
1. Check connection to the Database appliance:
psql -h 127.0.0.1 -U reports portal (password reports)
Expected:
2. Make sure the following file has SSL = on:
grep *ssl /var/lib/pgsql/current/data/postgresql.conf
Expected:
# grep ^ssl /var/lib/pgsql/current/data/postgresql.conf
ssl = on ssl_ca_file = ''
ssl_cert_file = 'server.crt'
ssl_crl_file = ''
ssl_key_file = 'server.key'
ssl_ciphers = 'HIGH:!aNULL:!eNULL:!SSLv3:!TLSv1'
ssl_prefer_server_ciphers = on
ssl_ecdh_curve = 'prime256v1'
ssl_min_protocol_version = 'TLSv1'
ssl_max_protocol_version = ''
ssl_dh_params_file = ''
ssl_passphrase_command = ''
ssl_passphrase_command_supports_reload = off
If missing then copy one of the backup files like "/var/lib/pgsql/current/data/postgresql.conf.stock" into its place:
cp -p /var/lib/pgsql/current/data/postgresql.conf.stock /var/lib/pgsql/current/data/postgresql.conf
chown postgres:postgres /var/lib/pgsql/current/data/postgresql.conf
systemctl restart lwl-db-setup
Restart Collectors or their services.
Product: Stratusphere UX
Product Version: 6.1.5.+
Expires on: 365 days from publish date
Updated: July 21, 2022