Product: Stratusphere UX
Product Version: 6.6.0-1, 6.6.0-2
Expires on: 365 days from publish date
Updated: June 3, 2022
Summary
The Connector ID will try to collect a machine/user's location by querying Windows Location Services regardless of whether the Machine Location setting is enabled or disabled in the Stratusphere WebUI Connector ID Key Properties tab. On the client, C:\Program Files (x86)\Liquidware Labs\Connector ID\tntdatasvc_log will contain entries like this:
tntdatasvc[812] 6/3/2022 9:31:52 AM: location: Ready
tntdatasvc[812] 6/3/2022 9:31:52 AM: location: 34.113;-84.4772
Possible Resolution:
Update the Windows installers on your Connector ID Software tab with a 6.6.0-5 version that properly disables the Machine Location feature. You'll have to WinSCP the attached rpm files as friend user to the Hub AND Collectors, console or ssh in as friend, and then run the following commands. For AWS appliances, replace friend with ec2-user. For Azure appliances, replace friend with azureuser or whatever username was set for the appliance:
sudo bash
rpm -Uvh --nosignature /home/friend/tnt-windows-pdb-6.6.0-5.noarch.rpm
rpm -Uvh --nosignature /home/friend/tnt-nps32-drivers-6.6.0-5.noarch.rpm
systemctl restart lwl-cidd
Then the Connector ID agent can be downloaded from the WebUI and updated from 6.6.0-3 to 6.6.0-4 through your usual process.