Problem:
Network Collector processing but its status shows "No" with "lwl-smx stopped". This is a false negative as this service, which is responsible for Connector ID data transmission does not operate on a Network Collector.
Possible resolution:
As root on the Collector appliance, we simply need to disable the service and reboot the appliance as a work around. (you may need to re-register or reboot the appliance once more after)
systemctl disable lwl-smx
reboot
This is addressed in the next version of Stratusphere.
Product: Stratusphere FIT/UX
Product Version: 6.6
Expires on: 365 days from publish date
Updated: May 19 2022