VMware Horizion Agent 8.4.0 VDI Sessions Disconnect & Sign-out Immediately

Problem:

After a VMware Horizion Agent 8.4.0 installation/upgrade and deployment, users log in but are immediately disconnected/logged out of their session.

Solution:

• If your ProfileUnity software is installed into the master\golden image you must uninstall, reboot and reinstall the ProfileUnity client from the master image after upgrading the Horizion Agent to 8.4.0.
  • After the ProfileUnity client is reinstalled, open regedit and browse to the following regkeys: HKLM\SOFTWARE\Liquidware Labs\ProfileUnity
    HKLM\SOFTWARE\WOW6432Node\Liquidware Labs\ProfileUnity
    
    Look at the ExpectedUserinit value. If it shows the following: C:\Program Files\ProfileUnity\userinit.exe,C:\Program Files\VMware\VMware View\Agent\bin\vmlm_helper.exe,C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe
    
    Change it to:
    C:\Program Files\ProfileUnity\userinit.exe,C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe
    
    Save that change and redeploy your VDI pools.
    
    
  • Should the ExpectedUserinit value already show:  C:\Program Files\ProfileUnity\userinit.exe,C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe
    
    There is nothing further that needs to be done. Deploy your VDI pools.
    
    
• If you install the ProfileUnity Client software via the GPO startup script and it is NOT installed in the  master\golden image, check the following regkey in the master image:
  HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  Verify/Change the Userinit value to:
  C:\Windows\SYSTEM32\userinit.exe,C:\Program Files\VMware\VMware View\Agent\bin\wssm.exe