Versions: All
Affected OS: Windows 11 23H2
Description: When clicking on the View in PDF button nothing happens. Something is most likely corrupt within the configuration causing it to not be able to be downloaded.
Possible Resolution: Check the ProfileUnity Webconsole Host log named profileunity.host.exe.log located in this directory:
C:\Program Files (x86)\Liquidware Labs\ProfileUnity\logs
Open the log file and search for Object reference not set to an instance of an object
eferenceException: Object reference not set to an instance of an object. at ProfileUnity.Report.Data.ConfigurationReportData.<>c.<GetFlexAppDias>b__25_0(FlexAppDiasToFlexAppPackages fap) at System.Linq.Enumerable.WhereSelectListIterator`2.MoveNext() at System.String.Join(String separator, IEnumerable`1 values) at ProfileUnity.Report.Data.ConfigurationReportData.GetFlexAppDias(IEnumerable`1 flexAppDias) at ProfileUnity.Report.Data.ConfigurationReportData.Run(Configuration configuration) at ProfileUnity.Report.Data.ConfigurationReportData..ctor(Configuration configuration, IGlobalVariableProuSettings globalVariableProuSettings, IPathOverrideProuSettings pathOverrideProuSettings, IList`1 licenseInfo, Boolean confidential, IProuDatabaseManager prouDatabaseManager) at ProfileUnity.Report.ReportFactory.CreateReport[TReport](ProuEntity entity, IGlobalVariableProuSettings globalVariableProuSettings, IPathOverrideProuSettings pahPathOverrideProuSettings, IList`1 licenseInfo, Boolean confidential, IProuDatabaseManager prouDatabaseManager) at ProfileUnity.Web.Modules.Main.Api.ConfigurationModule.GetConfigurationReport(Object o)
Read through the error/exception message and look at the module being referenced.
Remove and re-add all rulesets and reference to that module.
For the excerpt example above, it would be to re-add all FlexApp Ruleset with the FlexApp module
Afterwards, update and you should be able to Download/View in PDF the desired configuration