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05 - Stratusphere Administration - Receiving Update Notifications When There are Stratusphere Updates

Johnny Ma
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Receiving Updates When There are Stratusphere Hotfixes:

Staying up-to-date with the latest hotfixes for Liquidware Stratusphere is crucial for optimal performance and stability in an environment. Here's a step-by-step guide to accessing the hotfix list and staying informed:

Stratusphere-Hotfix-List.png

Step-by-Step Guide to Receiving Liquidware Stratusphere Hotfix Notifications

To ensure timely updates on new Stratusphere hotfixes, follow these instructions to navigate the Liquidware support site, log in, and subscribe to the relevant article:

  1. Access the Liquidware Support Site:

    • Open a web browser and navigate to the Liquidware Customer Support portal.

  2. Log In to an Account:

    • In the top right corner of the page, locate and click the "Sign in"  button.
    • Enter the registered email address and password for the Liquidware support account.
    • If an account does not exist, registration may be required first. 

  3. Navigate to the Stratusphere Hotfix List Article:

    • Once logged in, the search bar on the support site can be used. Type "Stratusphere Hotfix list" and press Enter.
    • Alternatively, the article can be directly accessed by going to this URL: https://support.liquidware.com/hc/en-us/articles/4797339653517-Stratusphere-Hotfix-list

  4. Follow the Article for Notifications:

    • On the "Stratusphere Hotfix list" article page, look for an option to "Follow" or "Subscribe" to the article. This is typically found near the title or at the top right of the article content.
    • Clicking this option will usually present choices such as:
      • "New articles": To be notified only when new articles are added to this section.
      • "New articles and comments": To be notified for new articles and any comments or updates made to existing ones.
    • Select the option that best suits the preference for receiving updates. Choosing "New articles and comments" is generally recommended to ensure alerts for any changes or additions to the hotfix list.

Once the article is followed, email notifications will be received whenever the "Stratusphere Hotfix list" article is updated with new hotfixes or important information regarding Stratusphere. This ensures awareness of the latest available updates to maintain the stability and security of the Liquidware environment.

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