Product: Stratusphere FIT/UX
Product Version: 6.1.5, 6.5
Expires on: 365 days from publish date
Updated: March 10, 2021
Problem:
- The domain dropdown is blank on the Login Page. You should have "Local Directory" along with any AD/LDAP directories that have been imported to Stratusphere.
- No report data for version 6.1.5
Possible resolution:
Upgrade to version 6.1.5: https://www.liquidware.com/content/pdf/documents/support/Liquidware-Stratusphere-Upgrade-Instructions.pdf
Once you are on version 6.1.5, upload the attached patch615.sh to /home/friend/ on the hub and collector appliances using WinSCP as friend user. Then putty or console into each appliance as friend user and run the following to load the patch:
su -
cd /home/friend/
chmod 700 patch615.sh
./patch615.sh
.
****If you are on version 6.5, all you need to do is upgrade to 6.5.1 OR login into the hub as friend and run:
su -
mv /opt/lwl/servicemix/deploy/lwl-vms-event*jar /home/friend/
sv restart servicemix
If the domain is still missing after patching, the backend services could need some time to load after restarting, there could be a full filesystem on the hub or db, or possibly problems with the backend services. Contact support@liquidware.com for assistance.