Symptoms
- Navigating CID Key Properties and selecting iGel Machine Group in "Configure properties for:" to modify its settings, user receives an error to forward to Liquidware.
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There should be some default values set for CID options on all items from the drop down and there happens to be a deficiency of it for the IGEL group compared to others on the back end in the database.
Guide
Summary
Correct the missing default values for iGEL items by logging on to the DB appliance as follows:
1. Using Putty login as friend and then change to root using "su -"
2. Copy paste the following sql into notepad or notepad ++and assure that it is formatted to a one line.
echo " update tnt_config.policynode set driver_options = (select default_driver_options from tnt_config.globaloptions) where type = 5 and name = 'IGEL' and delete_time is null; " | su - postgres -c 'psql portal'
3. Copy paste the update query into Putty and execute.
4. Restart the services with either or option.
a. sv restart servicemix tnt-backend tnt-backend-priv
b. while logged on as root, run the following:
lwl
Select "Restart Web Services"
Alternative Fix:
The issue applies to all the 'smart' thin groups we added here: https://trac.trustednetwork.biz/ticket/14309.
Groups are supposed to have default CID options but when these were created, they were not defined during development. It can be fixed from the UI by re-applying the default CID properties to all machines/groups but this is only safe assuming it is a new install or there's no other custom settings on other groups under CID Key Properties.
Product: Stratusphere UX
Product Version: 6.1.5
Expires on: 365 days from publish date
Updated: Oct, 2020