Problem:
VirtFsService.exe would crash during Logon with DIA applications present in windows 7 or windows 10 desktop. This could happen anytime during the session thus making DIA applications dispensary.
Symptoms:
Application Event viewer:
Description:
Faulting application name: VirtFsService.exe, version: 6.7.5.6527, time stamp:
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23915, time stamp:
Exception code: 0xe06d7363
Fault offset: 0x000000000001a06d
Faulting process id: 0x908
Faulting application start time: 0x01d399d23affe96b
Faulting application path: C:\Program Files\ProfileUnity\FlexApp\ContainerService\x64\VirtFsService.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Possible Resolution(s):
On the master image please edit those files:
- C:\Program Files\ProfileUnity\FlexApp\ContainterService\x64\VirtFsService.exe.config
- C:\Program Files\ProfileUnity\FlexApp\ContainterService\x86\VirtFsService.exe.config
Remove these two lines from "CloakRoots" section of configuration file:
<string>\REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall</string>
<string>\REGISTRY\MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall</string>
Save the file.
Lines to delete:
Recompose the pool. If there is no ProfileUnity on the master image than modify those files to remove lines listed above:
- \\domain.com\NETLOGON\LM-ProfileUnity6\flexapp.zip\ContainerService\x64\VirtFsService.exe.config
- \\domain.com\NETLOGON\LM-ProfileUnity6\flexapp.zip\ContainerService\x86\VirtFsService.exe.config
Note: This fix will be rolled in to next version of ProfileUnity (6.7.5)
Product: ProfileUnity-FlexApp
Product Version: 6.7.0