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Active Directory group and user search not working after 6.8.7 upgrade

Glen Porter
  • Created:
  • Updated:

Problem:

There could be an issue where the search may fail to correctly parse Active Directory or fail to search but not show an error in the UI.  The result for user looks as if the 3 letter type ahead is non functional.

 

Resolution:

In 6.8.7 HF1 (Console) and above there are various fixes for search capabilities in relation to Active Directory and Azure AD in handling background errors that are not user facing when doing AD searches.

The HotFix is located here:

https://www.liquidware.com/support/articles/360033876051-ProfileUnity-Hot-fix-List

In addition post HF if issue remains you can make the following modification to the profileunity,host.exe.config located at "C:\Program Files (x86)\Liquidware Labs\ProfileUnity\ProfileUnity.Host.exe.config" on the ProfileUnity console.

Steps1.

  1. Stop the Liquidware Labs ProfileUnity Service.
  2. Open elevated a text editor like "notepad" and edit ProfileUnity.Host.exe.config
  3. Navigate file and locate object <add key="RunGroupADQueriesOutOfProcess" value="false" />
  4. Modify value from false to true

<add key="RunGroupADQueriesOutOfProcess" value="false" />
to
<add key="RunGroupADQueriesOutOfProcess" value="true" />

    5. Save file and start the Liquidware Labs ProfileUnity Service

 

Product: ProfileUnity-FlexApp

Product Version:  6.8.7

Expiration: 365 days from publishing

Created: Jan 14, 2025

 

 

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