Problem:
Receiving "Error 431 when using FQDN Due to Large Header Size" when doing the following:
- Uploading the img update file to the Stratusphere Webui
- Upploading a report template to the Stratusphere Report Engine
- Navigating the WEBUI
Possible resolution:
Reference document: https - Request Entity Too Large error while uploading files of more than 128KB over SSL - Server Fault
We need to increase the SSL Regen Buffer Size as the default is set to 128K on the appliances for Apache, this isn't the standard configuration in Stratusphere and must be completed with steps below.
Putty or console into the hub and CID collectors and run the following commands. For on-premises appliances, the user is friend, AWS is ec2-user, and Azure is azureuser or whatever unique username was chosen.
[root@mhhub67 friend]# cat -n /etc/lwl/httpd/conf.d/clientcerts.on
1 SSLVerifyClient none
[root@mhhub67 friend]# echo "SSLRenegBufferSize 2013020160" | sudo tee -a /etc/lwl/httpd/conf.d/clientcerts.on
SSLRegenBufferSize 2013020160
[root@mhhub67 friend]# cat -n /etc/lwl/httpd/conf.d/clientcerts.on
1 SSLVerifyClient none
2 SSLRenegBufferSize 2013020160
[root@mhhub67 friend]# systemctl restart httpd
[root@mhhub67 friend]#
Product: Stratusphere FIT/UX
Product Version: 6.7.0-1, 6.7.0-2
Expires on: 365 days from publish date
Updated: June 21, 2024