Product: ProfileUnity
Product Version: 6.8.5+
Expires on: 365 days from publish date
Updated: May 4, 2023
Problem:
Logging into ProfileUnity Console errors out with ""a local error occurred" and you will see this in the ProfileUnity host log in C:\Program Files (x86)\Liquidware Labs\ProfileUnity\logs
Line 733: 2023-05-02 14:23:56 [14] ERROR - System.DirectoryServices.Protocols.LdapException: A local error occurred.
Line 743: 2023-05-02 14:23:56 [14] ERROR - WebMessage Error: A local error occurred.
Line 884: 2023-05-02 15:31:01 [23] ERROR - System.DirectoryServices.Protocols.LdapException: A local error occurred.
Line 894: 2023-05-02 15:31:01 [23] ERROR - WebMessage Error: A local error occurred.
Line 896: 2023-05-02 15:31:28 [12] ERROR - System.DirectoryServices.Protocols.LdapException: A local error occurred.
Resolution:
Log into the ProfileUnity console as the local admin account
Navigate to the administration page in upper right hand corner
Go to Access and Authentication page and check the box labeled StartTLS.
Update the page and test login again with domain credentials
Additional Reference to consider.