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Unable to Add Nodes After SSL Certificate is Changed

Steve Ku
  • Created:
  • Updated:

Problem: 

Adding a node fails after adding a custom ssl cert. The issue is caused by the first node's inability to get its own cert details.

profileunity.host.exe.log shows:

INFO - GetCertificateForLicenseServer webClient url: https://YourProfileUnityHost:443/api/getlicensingcertificate
INFO - Failed getlicensingcertificate call for YourProfileUnityHost:443: api/getlicensingcertificate returned error: GetActiveCertificate attempt returned no results for license server.


Resolution: 

Reconfigure the licensing service to stop using the custom certificate on all nodes.
You will then be able to add the nodes to the cluster and re-add the custom certificates.
  • Stop the licensing service.
  • Edit "C:\Program Files (x86)\Liquidware Labs\ProfileUnity\License Server\ProfileUnity.LicenseServer.exe.xml"
    • Clear the certificate thumbprint value.
      <setting name="CertStoreThumbprint" value="" />
  • Delete any ProfileUnity license certificate from the local machine Personal and Trusted auth stores
  • Restart the licensing service.
  • Add the nodes to the cluster.

To reconfigure the licensing service to use your custom certificate:

  • Obtain the thumbprint of your certificate.
  • Stop the licensing service.
  • Edit "C:\Program Files (x86)\Liquidware Labs\ProfileUnity\License Server\ProfileUnity.LicenseServer.exe.xml"
    • Add your certificate thumbprint value.
      <setting name="CertStoreThumbprint" value="SampleThumbprint" />
  • Restart the licensing service.

 

Product: ProfileUnity-FlexApp

Product Version: 6.8.5

 

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