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Windows 10 Feature Update via SCCM or Windows Update always fails when ProfileUnity client is installed

Jerry Wu
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Problem: 

Windows 10 Feature Update via SCCM always fails when ProfileUnity client is installed.

Another scenario is ProfileUnity client causing windows update to fail. 

Symptoms:

When using SCCM to push out Windows 10 Feature Update standalone package instead of using Windows Update to perform the upgrade, the process always fails. 

The same issue does not occur if ProfileUnity client is not installed or uninstalled.

Solution:

ProfileUnity client contains several services and system level components, and some of the components interfere with the offline Windows Update operation.  Those components are "cbfltfs4 or cbfsfilter2017 & cbfsregistry2017 for ProfileUnity 6.8.3 or above ," our file system minifilter driver, and "cbreg," our registry kernel driver.  They need to be disabled prior to the upgrade operation.

Option A) Disable Filter Driver

To find out what exact filter version is used "cbfltfs4 or cbfsfilter2017"on the desktop run this command: "fltmc" 

Example of output:

mceclip0.png

Here are the steps you may follow to push out the update via SCCM:

  1. Use the Command Line task to run "sc config cbfltfs4 start= disabled"

  2. Use the Command Line task to run "sc config cbreg start= disabled"

  3. Use the Restart Computer task to force a restart

  4. Use the Upgrade Operating System task to apply the required Operating System Upgrade Package

  5. Use the Command Line task to run "sc config cbfltfs4 start= auto" or driver as listed above

  6. Use the Command Line task to run "sc config cbreg start= auto" or driver as listed above

  7. Use the Restart Computer task to force a restart

Option B) Stop Container Service

  1. On the desktop Stop and Disable "Liquidware Labs Container Service" (virtfs)
  2. Reboot
  3. Upgrade Operating System
  4. On the desktop Enable and Start "Liquidware Labs Containter Service" (virtfs)
  5. Reboot

Option C) Set ProfileUnity Filter Driver to Minifilter mode: 

1) Set the Filter Driver to Minifilter Mode

https://www.liquidware.com/support/articles/360029912591-Change-cbfltfs4-to-run-in-MiniFilter-Mode

2) Reboot

3) Upgrade OS

4) Revert Changes

5) Reboot

 

 

Product: ProfileUnity          

Product Version: 6.5 and above

 

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