Adobe Acrobat Previewer functionality as a FlexApp

Problem: 

Pdf previewer functionality in Outlook (other potential programs where it uses a PDF previewer within the context of the application) is not working.

6.8.4R2 - Previously this appeared to be functional up to and around late Q2 2022, but at present no longer appears to work for Windows 10 & Windows 11

6.8.5- Presently as tested with 6.8.5 FPC and 6.8.5 Client tools (coming in Q1 2023) works without intervention for Windows 11. 

Currently Windows 10 and 6.8.4R2 - 6.8.5 do not work for previewer aspect only

Resolution:

The Windows default previewer can be used to preview PDF files in Outlook and Windows Explorer. 

There are 2 options.

• Option 1: Edit your existing Adobe Acrobat FlexApp.
  In the FlexApp Packaging Console, select the option to edit your Adobe Acrobat FlexApp.
  • Navigate to Registry > HKLM > Software > Classes > .pdf 
  • Delete the ShellEx regkey and save your changes.
    
    
• Option 2: Add a registry rule in your existing configuration.
  • In your configuration navigate to the Registry Module and click on Add Registry Rule
  • Use the following options:
    • ActionAdd Value
      Check the option to Process Action After LoginHiveHKEY_CLASSES_ROOT
      Key.pdf\shellex\{8895b1c6-b41f-4c1c-a562-0d564250836f}TypeREG_SZ
      ValueLeave Blank
      Data
      {3A84F9C2-6164-485C-A7D9-4B27F8AC009E}
      

Product: FlexApp

Product Version: 6.8.4 R2+

Expires on: 365 days from publishing

Updated: Dec 15, 2022