Problem:
FlexApp packaging Articulate 360 with Articulate Storyline 360
When packaging Articulate 360 with Articulate Storyline 360 an error may occur with playback or when trying to open shortcuts from desktop and start menu. Editing the package to change parts of the registry and changing shortcuts will solve the error.
1)Package Articulate 360 with Articulate Storyline 360 normally with the FlexApp packaging console.
2)After packaging, playback the package, open File Explorer and go to C:\Program Files (x86)\Articulate\360\Desktop Application.
3)Right click Articulate 360 Desktop App and then Create shortcut. Afterwards, copy the shortcut to an external directory.
4)On File Explorer, go to C:\Program Files (x86)\Articulate\360\Storyline\, Right click Storyline and then Create shortcut. Afterwards, copy the shortcut to an external directory.
5)In the FPC. stop the playback of the package then edit the package. Drop down to Shortcuts\All Users Start Menu\Programs. Delete both Articulate 360 and Articulate Storyline 360 shortcuts then copy and paste the shortcuts from the external directory by right clicking shortcut then copy and right clicking the whitespace in the FPC and clicking paste.
6) Delete the Articulate 360 shortcut in Shortcuts\All Users Desktop as well and copy and paste the Articulate 360 shortcut.
7) Dropdown to Registry\hklm\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7B1BE2B9B4368625C97A6DD23FD439F2 and delete the key inside by right clicking the A00ECA8F118F1DD448E35F70F199A954 key and click delete.
8) Dropdown to Registry\hklm\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F0945E2C765B0A05A8532FA162855A72 and delete the key inside by right clicking the A00ECA8F118F1DD448E35F70F199A954 key and click delete.
9) Save the package and now the package can be played back without any issues.
Product: FlexApp
Product Version: 6.8.4 R2
Expires on: 365 days from publishing
Updated: October 20, 2022